UK Orders
All UK orders are shipped within 24 hours of ordering (monday-friday) via Royal Mail Special Delivery — a fully tracked and insured service that requires a signature upon delivery.
International Orders
Please allow 1–2 business days for processing.
Orders under £350: Sent via Royal Mail International Tracked & Signed, estimated delivery 7–10 days.
Orders over £350: Shipped by door-to-door courier service with delivery in 3–7 days, depending on destination.
You’ll receive a tracking number as soon as your order has been dispatched.
Please note: import duties, VAT, or customs charges may apply depending on your country — these are the responsibility of the customer. For more information, please contact your local customs office.
Returns
We accept returns within 14 days of receiving your order. Once the item is received and inspected, we’ll issue a full refund minus shipping costs.
Returns must be sent via a fully insured, tracked, and signed-for postal service at the customer’s expense.
Items must be returned in their original condition, unaltered, undamaged, and in the original packaging.
For international returns, please mark the parcel clearly as “Returned Goods” to avoid import charges. Any fees incurred by us due to incorrect labelling will be deducted from the refund amount.